Terms and conditions

These terms and conditions apply to all our services directly made available online, through any mobile device, by email or by telephone and may be amended from time to time. By accessing, browsing, and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a booking, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy statement).

1. Scope of our Service

Through the website (smarttechrecycling.co.uk) we (Smart Tech Recycling) provide an online platform for our clients to book IT Collections or IT Recycling Services. By making a reservation through smarttechrecycling.co.uk, you enter into a direct (legally binding) contractual relationship with our company from the point at which a booking is made.

Our services are available for personal, commercial, and business use. Therefore, you are not allowed to re- sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content, information, software, products, or services available on our website for any commercial or competitive activity or purpose.

2. Prices

All rates on our site are highly competitive. All prices on the Smart Tech Recycling website are displayed including VAT.

Obvious errors and mistakes (including misprints) are not binding.

3. Privacy and cookies

Smart Tech Recycling takes your privacy seriously. Feel free to look at our privacy and cookies policy for further information on how we protect your sensitive materials.

4. Collection Prices

The services offered are free of charge, as long as the necessary requirements are met, specifically the minimum purchase amount, the minimum value of all items. and the location of said items and equipment to be processed.

After a booking is made your collection account will appear as free and awaiting approval unless the premium wipe option is selected. After your collection is reviewed by our advisor, we will determine if your items meet our free collection requirements. Or if there will be a service charge. If your collection is modified you will be notified via email. There will be no cancellation fee or unpaid booking fee applied to your account until a payment has been made.

The fee for the premium wipe is set at £3.50, but this can be waved or reduced depending on the items collected. Prior to any payments, we will provide a booking summary, complete with all requisite itemized charges, and prompts asking requirements.

5. Payments

Payment is safely and securely processed through your credit/debit card, bank account, or PayPal account into the bank account of Smart Tech Recycling or a third party payment processor (PayPal).

6. Cancellation

By booking with Smart Tech Recycling, you accept and agree to the Smart Tech Recycling cancellation and no-show policy and to any and all additional pick-up/delivery terms and conditions established by Smart Tech Recycling which may apply to the nature of your booking.

Smart Tech Recycling’s cancellation and no-show policy can be found on our website linked in the footer or located in the booking form, which is made available during the booking procedure and in a confirmation email sent by FM Recycle.

Please note that all Smart Tech Recycling bookings require full and complete payment with 24hours, prior to your collection date. Refunds will only be available if your collection has been cancelled within 48 hours of your booking appointment, and you will be charged a £25cancellation fee.

If you are offered a Free Collection you have qualified for our Free Collection Scheme. Our no show policy will remain valid even if the collection fee has been paid in full or you are participating in our Free Collection Scheme.

If you need to cancel your booking, please email Smart Tech Recycling at: info@smarttechrecycling.co.uk or Reach us by telephone at: 0161 707 4020

Please note that you can be charged our cancellation fee in accordance with the applicable cancellation, terms & conditions and no-show policy listed on our site and available in the cancellation email. Smart Tech Recycling recommends that you read the full cancellation and no-show policy prior to booking with Smart Tech Recycling.

7. No Show Policy

Free Collections – Prior to arriving at your location, Smart Tech Recycling will notify you of the date & time of your booking via your email notifications or through your online website which are to be are sent during our booking process. All additional changes will be confirmed via telephone following an email confirmation confirming our new time or date of arrival.

If Smart Tech Recycling’s driver arrives at your business or home at the agreed time and date and is not able to contact you at your door or if the amount or size of the equipment does not match the agreed upon amount we have the right to charge you according to our No Show Policy Zone Agreement. This policy is listed in detail below and is also available on our website and during the Smart Tech Recycling booking process via the booking form.

Smart Tech Recycling also has a Missing Equipment policy covering our company for any and all missing equipment or for any and all invalid booking forms generated in error. For example, if said client reports 50 items qualifying for the Free Collection Scheme, but upon collecting the recycling advisor only 10 items are on hand we will charge said clients according to our Missing Equipment policy. This charge will be applied based upon a situational basis at the discretion our recycling advisor.

Common Examples are below

Collection Manchester to London – London Back to Manchester
Equipment 50 Computers, 10 laptops.

Upon arrival if there are potentially 48 Computers and 8 laptops we can resolve things on site at our discretion, person to person. However, if there were to be closer to 10 computers and 5 laptops we will be obliged to implement the Smart Tech Recycling Missing Equipment Policy as the collection does not qualify for the Free Collection scheme and Smart Tech Recycling will not have been made aware.

Cost According to Regions for No Show Policy

1. Scotland £300
2. Northwest £100
3. North East £150
4. Midlands £200
5. Wales £220
6. Eastern £250
7. Southern £275
8. South West £300
9. South East £400

Cost According to Missing Equipment

1. Computer £5
2. Laptop £10
3. Printer £3
4. Server £5

7. Further correspondence

By completing a booking with Smart Tech Recycling, you have agreed to receive (i); an email from us which we may be sent to you shortly prior to our arrival date, and in said email you will be provided with the necessary information concerning your booking and offers; (ii) an email sent promptly to you after your collection has been completed inviting you to complete our review form for Smart Tech Recycling.

Please see our privacy and cookies policy for more information concerning how we may contact you.

8. Intellectual property rights

Unless stated otherwise elsewhere, the software required to review Smart Tech Recyclings services that are available on our website and all intellectual property rights (including all copyrights), as well as the contents, information, and material on our website (smarttechrecycling.co.uk) are all owned by Smart Tech Recycling.

Smart Tech Recycling exclusively retains all rights of ownership, title, and interest in and to all intellectual property rights concerning the look and feel of the website (including infrastructure) on which the service and services are made available, and you are not entitled to copy, scrape, (hyper-/deep) link to, publish, promote, market, integrate, utilize, combine or otherwise use the content or our brand without our express written permission and consent. To the extent that you would (wholly or partly) use or combine our content (translated or otherwise) or would otherwise own any intellectual property rights in the website or any content (translated or otherwise), you hereby assign, transfer and set over all such intellectual property rights to Smart Tech Recycling. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

10. Miscellaneous

As permitted by law, the terms, conditions, and provisions of all Smart Tech Recycling services shall be governed by and conducted in accordance with UK law and any dispute arising out of these general terms, conditions, and all services shall exclusively be submitted to the competent courts in UNITED KINGDOM.

In the event of a dispute over the content or the interpretation of these terms and conditions or any inconsistency or discrepancy between the English version of said terms and any other language version of said terms and conditions, the English language version of said terms and conditions to the extent permitted by law, shall apply, prevail, and be conclusive.

If any of said provisions of these terms and conditions are or is to become invalid, unenforceable, or non- binding, you shall remain bound by all other provisions hereof. In such an event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by any and all applicable law, and you the client will at the least agree to accept a similar effect as the invalid, unenforceable, or non-binding provision, given the contents and purpose of these terms and conditions.

11. About Smart Tech Recycling

All bookings are serviced by FM Enterprises (MCR) Ltd T/A Smart Tech Recycling., which is a private limited liability company, incorporated under the laws of the UK and having its offices at FM Enterprises (MCR) Ltd Trading As Smart Tech Recycling – Unit H5, Lynwell Rd, Lyntown Trading Estate, Eccles , Manchester M30 9QG and registered under registration number 7199981. Our VAT registration number is GB990417993.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

• On our Privacy Policy Page

Users are able to change their personal information:

• By calling us
• By logging in to their account
• By chatting with us or sending us a ticket

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It's also important to note that we allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

• Other

14 Business Days
We will notify the users via in site notification

• Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosec