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Smart Tech Recycling

FAQ's

Find answers to the most common questions about our services

Your Booking

How do I know if my booking is confirmed?

How can I edit my booking?

Do I have to sign anything?

What if I have more items?

What if you don't arrive?

Can I cancel a booking?

Your Recycler

What can't my recycler collect?

Do we have to help?

Can I trust my recycler?

Does my recycler bring their equipment?

Our Service

Can I book a same day collection?

What times can I book a collection?

How Secure is the van & my equipment?

How do I book?

Do you provide paperwork?

Do you give a report?

Will I receive a certificate?

Prices and Billing

Is it free?

How do I pay?

When is payment taken?

What is the cost of a collection?

What if I'm overcharged?

User Account

How do I log into my account?

How do I check my booking status?

How do I download my report?

How can I get my certificate?

How to make a new booking?

Can I change my address?

Can I add another branch for my company?

I've lost my password, What now?

I Forgot my Username/Email Address, What now?